Responsible Gaming
At JeetCity Casino, your wellbeing comes first. We are committed to providing a safe, transparent, and responsible gambling environment for all Australian players.
Need Help Right Now?
If you or someone you know is struggling with problem gambling, please call the Gambling Help Hotline immediately: 1800 858 858 — free, confidential, and available 24/7.
Our Commitment to You
JeetCity Casino believes that gambling should be an enjoyable leisure activity, not a source of financial stress or hardship. We are committed to creating and maintaining a responsible gaming environment that protects the wellbeing of all our players, especially those who may be vulnerable.
We have implemented industry-leading responsible gambling tools and policies in line with Australian gambling regulations. Our platform is designed with player safety at the forefront, and our team is trained to identify and assist players who may be experiencing difficulties with their gambling behaviour.
JeetCity Casino strictly prohibits gambling by persons under the age of 18. We verify player ages during account registration and reserve the right to request additional documentation at any time. Any underage gambling detected will result in immediate account closure and forfeiture of funds.
Responsible Gaming Tools
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much you spend. Limits take effect immediately and can only be increased after a 24-hour cooling-off period.
Session Time Limits
Receive reminders when you have been playing for a set period. You can set session time limits from 30 minutes to 24 hours to help keep track of time spent gaming.
Loss Limits
Set the maximum amount you are willing to lose in a given time period. Once your limit is reached, you will be prevented from placing further bets until the limit period resets.
Self-Exclusion
If you need to take a break from gambling, you can self-exclude from JeetCity Casino for periods ranging from 30 days to permanent exclusion. During this period, you will not be able to log in or receive promotional communications.
Reality Checks
Enable reality check notifications to receive regular pop-up reminders showing how long you have been playing and how much you have spent during your current session.
Cooling-Off Periods
Take a short break from gambling by setting a cooling-off period of 24 hours, 48 hours, or 7 days. During this period your account will be temporarily suspended.
To access any of these responsible gambling tools, navigate to your account settings or contact our 24/7 support team. All limit reductions take effect immediately. All limit increases are subject to a mandatory 24-hour cooling-off period.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and may not be immediately obvious. If you recognise any of the following signs in yourself or someone you know, we strongly encourage you to seek help immediately.
- Spending more money or time gambling than you intended
- Gambling to escape problems, stress, or negative emotions
- Feeling restless or irritable when trying to cut down on gambling
- Lying to family or friends about your gambling habits
- Borrowing money or selling possessions to fund gambling
- Neglecting work, family, or personal responsibilities due to gambling
- Chasing losses by placing bigger bets to win back money
- Feeling preoccupied with gambling or planning your next session
- Continuing to gamble despite repeated attempts to stop
- Gambling with money needed for bills, rent, or food
Tips for Healthy Gambling
Set a strict budget before you play and stick to it.
Treat gambling as entertainment, not a way to make money.
Never gamble with money you cannot afford to lose.
Take regular breaks and set time limits on your sessions.
Do not gamble when you are stressed, tired, or under the influence of alcohol.
Balance gambling with other hobbies and social activities.
Avoid chasing losses — accept that losses are part of the game.
Talk to someone you trust if gambling starts to affect your life.
Australian Support Organisations
Gambling Help Online
Free and confidential online and telephone support for Australians affected by gambling.
Available: 24/7
Lifeline Australia
Crisis support and suicide prevention for Australians in distress.
Available: 24/7
Beyond Blue
Mental health support, resources, and information for Australians.
Available: 24/7
Relationships Australia
Relationship support services for individuals, families, and communities.
Available: Mon–Fri
Your Wellbeing Matters
JeetCity Casino is proud to support the Australian Gambling Research Centre and is committed to ongoing investment in player safety and responsible gambling research. If you need to speak to someone confidentially, help is available right now.
Free, confidential, available 24/7 across Australia